We are searching for a German speaking Order Fulfillment Representative for our multinational partner who is present in the technology field. If you would like to work in a team and provide commercial support then stop scrolling!
In this position you will be responsible for:
- Handles inquiries via phone, chat and email from customers and/or internal parties
- Order management: order entry, price checking, order clearing compliants
- Coordination of delivery and billing
- Handles a variety of pre-sales or post-sales service functions
- Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as and-to-end order status management and contract issues/administration
- Resolves problems by applying established policies, procedures and tactics