Great opportunity for experienced Specialist in project coordination/ sales support / contract management, or other business process coordination.
We are looking a customer facing project coordinator, who will work with various departments and external transportation partners to place hardware orders and track/manage deliveries according to the project schedule.
You will be responsible for:
- Place orders and monitor orders/shipments to ensure delivery according to project schedule.
- Manage customer return orders as well as pickup & disposal of old devices.
- Work with internal supply chain personnel, transportation carriers, disposal partners, and installation partners to coordinate service delivery, gather data, and resolve issues.
- Work with customer personnel/Installation Partner on gathering data for existing assets, confirm deliveries.
- Escalate issues promptly and proactively work with stakeholders to avoid/mitigate future issues.
- Document all meeting data as appropriate.