Our multinational client is looking for a customer support engineer who will beresponsible for preparation, interpretation and judgment of technical data and documentation for customers. The support engineer understands customer needs and has an organisational and communication talent.
What you will do:
- Technical support and explanation on product qualification related questions
- Communicates with wafer fabs, assembly centers, marketing, development and quality to collect all requested information
- Provide internal and external customers with requested information about electrical, mechanical, legal or thermal properties of Nexperia products
- Create and maintain PPAPs according to industry standards as agreed by Nexperia with customers
- Keep accurate documentation and training materials as required
- Qualification support according to customer requirements; Coordinate customer specific measurements, order samples and prepare reports
- Creates customer specific documents or fill in customer files upon request
- Participates and leads improvement projects in the field of qualification and support
- Provide PCN technical support for assigned PCNs
About the team:
When you join our company, you join our team. As part of TeamNexperia, you are part of a global network of colleagues who support you and challenge you to grow. TeamNexperia works together to get things done efficiently, with energy and passion, encouragement and collaboration. We listen to each other, and we work with our customers, partners and local communities to meet the ever-increasing expectations we constantly push the boundaries. We pride ourselves on going the extra mile to achieve world-class results. At the heart of this success, we are more than 14,000 individuals, working as one—TeamNexperia