Customer Fulfillment Supervisor

Lokáció
Szerződéstípus
Teljes munkaidős
Kapcsolat
Referencia
1-20-41829
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Pozícióleírás megtekintése

Unique opportunity for professionals with Supply Chain and People Management background!

Join our multinational partner’s Centre of Excellence if you are ready for new challenges in a complex position, which is anything but ordinary!

You would be a valued member of a company which aims to make positive changes in the world by producing greener power and heat for people worldwide.

As a Customer O Fulfillment Team Lead r you will be a single point of contact for multiple service providers all over the world.

What would be you main responsibilities?

  • Aim to maximize potential, increasing efficiency and cost reduction, while still maintaining on-time delivery and quality output
  • Drive the team to participate and support key business simplification initiatives and system enhancements
  • Must have customer centric attitude, strive for effortless, consistent, and personalized interactions with customers
  • Support RCA initiatives dealing with customer concerns and Cost-of-Quality transactions.
  • Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets
  • Hires, train, supervises and evaluates an effective workforce and delegates / monitors parts fulfillment activity for efficient operations
  • Monitor and drive engagement within the team to meet deliverables measured against goals
Követelmények
  • At least 3 years’ experience in Customer Service/Sourcing/Logistics
  • Degree from an accredited university in Economics, Logistics or Engineering
  • Advanced command of English language
  • Proficient in ERP (Oracle) & Microsoft Office
  • Strong management and leadership skills
  • Excellent interpersonal, presentation, and influencing skills with a strong customer focus
  • Strong oral, written and telephonic communications skills both in English and German
  • Ability to work with multiple & competing priorities in a fast-paced environment
  • Ability to drive process improvements and solve complex problems
Előnyök
  • An innovative and international working environment
  • Flexible working time
  • Private health care allowance
  • Complex, end-to-end responsibilities
  • Excellent work atmosphere, beautiful environment with hyvrid work model
  • Several professional- and self-development opportunities
Egyéb megjegyzés
További lehetőségekért látogasson el https://www.grafton.hu/hu/job-search
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